Refund Policy
Introduction
At propertieschennai.com, we strive to provide our users with seamless real estate services. However, we understand that there may be instances where a refund is required. This policy outlines the terms and conditions under which refunds can be requested and processed.
Eligibility for Refunds
Refunds are applicable under the following conditions:
Standard Refund Requests:
- A refund can be initiated within 7 days of the purchase date.
- Upon processing the refund, the current subscription plan will be canceled immediately.
- The full amount of the subscription fee will be refunded.
Upgraded Subscription Plans:
- If a user upgrades to a higher subscription plan and later wishes to cancel the upgraded plan, the full amount of the upgraded plan will be refunded.
- However, if the user had a previous subscription plan with a longer expiry period, the amount for the previous plan is non-refundable.
Non-Refundable Conditions
Refunds will not be issued under the following scenarios:
- Requests made after 7 days from the purchase date.
- Refund requests for the previous subscription plan if it overlaps with an upgraded plan.
Refund Process
To request a refund:
- Contact our support team at refund@propertieschennai.com or through the contact form on our website. or contact us on whatsapp number
- +9190809370351.
- Provide your subscription details and a valid reason for requesting a refund.
- Our team will review the request and process the refund within 5-10 business days if eligible.
Additional Information
- Once the refund is processed, the associated subscription plan will be canceled immediately, and all benefits will cease.
- Refunds are processed back to the original payment method used during the transaction.
Contact Us
- If you have any questions or concerns about our refund policy, please reach out to our support team at
- support@propertieschennai.com.
